Starting from September 2024, CYFOX provides broader uninstallation options to simplify the management and removal of CYFOX agents when necessary.
Two new modes were introduced as part of this update:
Uninstallation directly from the Server without connecting to the Endpoint - A detailed guide is available here.
Improved & generic uninstallation script, ensuring the agent can be removed regardless of its deployment type (e.g., mode, version, and more) — which this article covers.
Uninstallation Instructions
Note: These instructions apply to CYFOX Agent versions starting from 2.0.5.1.
Download the Uninstall Script
Ensure you have the uninstallation script, which can provided via email to [email protected]Open Command Prompt with Administrator Privileges
Open Command Prompt as an administrator on the machine from which you wish to uninstall the agent.Run the Uninstallation Script
If the agent was installed with a password, run the following command:
bashCopy code<Path to Uninstallation script> <password>
If no password was used, simply run:
bashCopy code<Path to Uninstallation script>
Uninstall with MSI File
Alternatively, you can uninstall the agent using the MSI file by running the following command:bashCopy codemsiexec /x "<PRODUCT_CODE>" /qn Password="<PASSWORD>"
Finding the Product Code:
Go to the Windows Registry and navigate to:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Cyfox Agent\ProductCode.Copy the product code, including the curly brackets.
Example of uninstalling the agent without a password:
bashCopy codemsiexec /x {DE05DA50-988A-4655-8427-81555F57D4AE}
Important: Replace placeholders such as <PRODUCT_CODE> and <password> with the actual values relevant to your setup.