Each new distributor/MSSP account is created with default credentials that function as a sort of root account, using the email of the user. This default company account can create additional admin accounts, all of which will have the same permissions as the root account.
Step 1: Log in with the root account to the system
When creating additional admin accounts for the first time, it is necessary to initially log into the system using the default admin (root) account. Note that, as mentioned previously, once more admin accounts are created, they can independently add more users as needed.
Step 2: Go to "Users" Page and Click on the "Add" option
Using the main menu, go to the users page and look for the "Add" button, appears on the top right side of the screen.
Step 3: Enter Credentials and Save Changes
Using the opened window, fill in all the details of the new account. Don't forget to select "admin" in the role section. Once filled in, click on "Add."
Step 4: Activate the Account
After the account is added, an activation link will be sent to the root user's email address. The root account must then click on this activation link to set a password for the new account.
Optional: Changing Password
The new user has the option to change the password from the default one provided by the root account by navigating to the account settings screen to change the password. To do this:
Click on the username at the top right side of the screen.
Select "Settings."
In the settings page, navigate to the "Change Password" section. You will first need to enter the current password and then set a new one.
Note that the new password must meet the password security guidelines, which include a minimum of 8 characters, at least 1 number, and 1 special symbol (e.g., !@#$%^&_*-).