Note: The following guide is designed to help end clients add users to their single-tenant environment in CYFOX Cloud. Distributors/MSSPs should follow a different procedure for creating users, as outlined in the following guide: Creating Distributor/MSSP user Accounts with Root Access | CYFOX Knowledge Base
Each new client account is created with default credentials that function as a sort of root account, using the email of the user. This default company account can create additional admin accounts, all of which will have the same permissions as the root account.
Step 1: Log in with the root account to the system
When creating additional admin accounts for the first time, it is necessary to initially log into the system using the default admin (root) account. Note that, as mentioned previously, once more admin accounts are created, they can independently add more users as needed.
Step 2: Go to System Settings --> Users
Navigate to the system settings via the main menu, then click on the submenu labeled "Users".
Step 3: Click on "Add"
Click Add to open the user creation window and fill in the new account details.
Permissions
Use the permissions pane to configure access rights.
Each selected item defines which section the user can view.
You can assign Read or Read/Write permissions per section.
Step 4: Activation Links
After the account is added, an activation link will be sent to the root user's email address. The root account must then click on this activation link to set a password for the new account.
Alternatively, the root account may:
Forward the activation link email to the new user, allowing them to set their own password.
Ask the user to reset their password on the first login using the “Forgot Password” option (the email must match the one assigned to their new account).
Step 5: Complete MFA Setup
As a final step, the new user must enable Multi-Factor Authentication (MFA) to complete the onboarding process.